How To Reset Your Xfinity Router?

Learn how to reset xfinity router when your router isn’t connecting to the internet. Or if you’re experiencing other technical problems, you may need to reset it.

The purpose of resetting your router is to clear all the information on it, in order to preserve good health and to get rid of any localised error. Sometimes you will be obliged to do a factory reset if your network settings cannot be corrected. This article explains how to restart xfinity router right here in the article!

Why Do You Need to Reset Your Xfinity Router?

Most people won’t need to do this – but it’s important for those with static IPs who need a fresh start every few months. Resetting at regular intervals and also every time your ISP changes their settings will keep you safe and up-to-date with new public addresses being handed out for security reasons between ISPs. The recommendation is about once every 12 weeks or so, keeping in mind that during periods of heavy network traffic it is often best not go into the Local Area Network.

How to Reset Your Xfinity Router Gateway

An Xfinity router is a device used to provide internet access to devices in a home or office. It connects to the modem that Comcast provides and broadcasts a Wi-Fi signal for devices to connect to. This allows users to access the internet without having to plug in individual devices directly into the modem.

There are bound to be some problems in the process of using it. To fix this we usually reset the Xfinity router port back to the default state.

Reset Your Xfinity xFi Gateway

If you are having issues with your Xfinity xFi port, you can reset it by following these steps:

  1. Go to or use the free Xfinity app on the App Store and Google Play. You can download and sign in with your Xfinity ID and password.
  2. At the xFi website, scroll down and select “Troubleshoot” and select “Restart”.
  3. In the Xfinity app you would do the same as above and restart the xfinity router.

Using the Xfinity My Account App, reset your Gateway

The Xfinity My Account App is a must for Comcast users. With it, you can manage your Xfinity services- from viewing your cable and internet usage, to adding or removing services, to paying your bills- all from the convenience of your smartphone or tablet.

You can even watch live tv and On Demand content if you’re enrolled in Xfinity’s TV partner program. Plus, the app has a nifty feature that allows you to control your home’s thermostat without ever having to get up

To reset Gateway through your Xfinity app account, do the following:

  1. Open the Xfinity account app on your mobile device.
  2. Scroll down and check the “Internet” box.
  3. Select your Modem, then select “Restart this device”. It can take around 5-8 minutes to reboot an xfinity router in this form

Reset your Xfinity Gateway through Online Account

It could be due to changes in your network settings that caused the router to fail to work. To solve this, you can reset the xfinity router port through Online Account.

To reset your Xfinity router gateway through your Online Account, you will follow these steps:

  1. Go to and sign in with your Xfinity ID and password.
  2. Scroll down and select “Internet Management”.
  3. On the main screen will show “My Account” you will select “Restart Modem to start troubleshooting”. Completion time takes from 5-8 minutes.

Restarting Your Wireless Gateway, Modem, or Router Manually

When restarting your wireless gateway, modem, or router manually, you are essentially resetting the device to its factory default settings. This can be an effective way to resolve issues you may be experiencing with your internet connection, such as a slow or unstable connection.

You can manually restart your Gateway, Modem or Wireless Router very simply by doing:

Unplug the power cable => Wait a few minutes => Re-plug the power cable => Done.

Solution if You Cannot Access the Setup Page

There are several solutions that you can try to fix this problem. You should first check that the router is in its correct place. Second, power cycle the router – unplug and wait 10 seconds before plugging it back in. Next, configuring your modem to reset can take care of all of this, and it can show progress once you have a connection.


Check out the article we’ve put together for a quick and simple how to reset xfinity router when problems arise. Wishing you success!